We offer 14 days return guarantee.
We allow the return of our products within 14 days after the delivery of products. You can return your product and get full refund if the product is damaged, not functional or not according to your provided specifications.
Please Note. If the product is opened, we allow return only if the product is faulty. The product needs to unmarked, unused and must be in its original packaging and in a resalable condition. In such case we refund the postage charges in shape of complimentary items equal to the value of postage charges.
Refund policy applies to the products returned within 14 days:
When you withdraw from your purchase within 14 days from delivery, and there has been no error on our part, we still offer full refund or exchange equal to the value of return.
Steps in the Return Process:
Please Follow the below given steps to successfully return your purchase.
- Send us a return note carrying details such as your Name, Mailing Address and Telephone Number.
- Send the item(s) only in the original packaging. Returns without original packaging will not be entertained.
- Wrap the item(s) securely in its original packaging.
- Send your return at our address: 24 mafeking avenue London E6 3BH
Please allow us 10 working days to process your return.
In case of credit card purchases, a refund will be credited to your account through which you have made the payment. We credit the refund on the same day the item(s) are received.